This Privacy Policy describes how SITANE.STORE we, collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website at www.sitane.store.

1. Information We Collect

We collect various types of information from and about you, including:

• Personal Information You Provide Directly:
  • Contact Information: Name, email address (primarily for order delivery and support), billing address (for payment processing).
  • Transaction Information: Details of products purchased, payment method details (though often processed by third-party payment gateways, see section 3).
  • Communications: Information you provide when contacting our support team (e.g., via email at support@sitane.store).
• Information Collected Automatically (via Cookies and Similar Technologies):
  • Device Information: IP address, browser type, operating system.
  • Usage Information: Pages viewed, products viewed, time spent on pages, referral sources, clickstream data.
  • Location Information: General geographic location inferred from your IP address.
  • (If applicable, mention specific analytics tools like Google Analytics, etc.)

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Fulfill Services:
  • Processing your orders and delivering eBooks via instant download.
  • Sending order confirmations and download links.
  • Providing customer support and responding to inquiries (via support@sitane.store).
  • Managing your account (if applicable).
• To Improve Our Services:
  • Understanding how our website is used to enhance user experience.
  • Troubleshooting and debugging.
  • Developing new products and features.
• For Marketing and Communication (only if you opt-in):
  • Sending promotional emails about new products, special offers, etc.
  • (If applicable, mention targeted advertising if you use third-party ad services)
• For Security and Fraud Prevention:
  • Protecting our website and users from fraudulent transactions and unauthorized access.
  • Complying with legal obligations.

3. Sharing Your Information

We may share your information with third parties for the purposes described above, including:

• Service Providers: Third-party vendors who perform services on our behalf, such as:
  • Payment Processors: (e.g., Stripe, PayPal – SITANE.STORE does not directly store your credit card details; they are processed by secure third-party payment gateways.)
  • Website Hosting Providers.
  • Email Communication Services.
  • Analytics Providers.
• Legal Compliance: When required by law, court order, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Your Rights

Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to processing of your personal information.
• Withdraw consent (where processing is based on consent).
• Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us at support@sitane.store.

5. Cookies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Children’s Privacy

Our Service is not intended for individuals under the age of [e.g., 13 or 16, depending on applicable law]. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us by email at: support@sitane.store